Ahead of CES 2025 in Las Vegas, HP Solutions has unveiled a range of enhanced services aimed at improving device reliability and boosting productivity for employees and IT departments. These new offerings are designed to assist businesses in their efforts to maintain environmental sustainability while providing effective support and maintenance for their technology infrastructure.
Among the latest features are upgraded HP Support Services, a new HP Device Registration Service, and an expanded selection of HP Certified Refurbished PCs. This initiative responds to the increasing demands on IT teams to provide proactive support and efficient device management, moving away from traditional reactive solutions that often contribute to employee downtime and higher operational costs.
HP’s enhanced Support Services utilise AI technology to monitor device health, enabling early detection and resolution of potential issues. The offerings range from essential repairs and remote support to more comprehensive services, including predictive diagnostics and automated ticketing for repairs. As organisations shift towards more sustainable practices, HP’s expansion of its Certified Refurbished PC portfolio also aims to meet the growing consumer demand for circularity, ensuring that businesses can maintain productivity while adhering to environmental commitments.