Apple is set to update its repair protocol, allowing both customers and independent repairers to employ previously used Apple parts for servicing. Starting this fall with certain iPhone models, this initiative aims to uphold the user’s privacy, security, and device integrity. It also broadens repair choices, extends the life of products, and reduces the ecological footprint of repairs. These used, authentic Apple parts will be fully functional and secure, matching the standards of newly manufactured Apple components.

John Ternus, Apple’s senior vice president of Hardware Engineering mentioned that Apple is “always looking for new ways to deliver the best possible experience for our customers while reducing the impact we have on the planet, and a key part of that means designing products that last” and that the idea is “to support repairs with used Apple parts that won’t compromise users’ safety… while helping to extend the life of our products and their parts.”

Apple is refining its iPhone repair process to ensure part authenticity and maintain device security. The company has developed a system for on-device calibration of genuine parts, whether new or reused, including biometric sensors. Upcoming iPhones will also accommodate these reused sensors. Simplifying repairs, Apple is removing the need for serial numbers for non-logic board part orders and enhancing the Activation Lock to include parts, preventing the use of components from stolen iPhones. This fall, calibration will occur post-installation, and parts with Activation Lock will have limited functionality.

Apple is enhancing its repair transparency by updating the Parts and Service History feature in iOS settings to indicate whether parts are new or used genuine Apple components. This reflects the company’s ongoing efforts to extend device longevity and provide secure, cost-effective repair options. Over the past five years, Apple has expanded its network to over 10,000 service providers, offering authentic parts and specialised training. Additionally, the Self Service Repair program, supporting 40 products across 33 countries, empowers those with technical expertise to perform their own repairs using official Apple documentation and tools.